Introducing PCE-CRM: Streamlining Business Management for Small and Medium Enterprises
CRM & Software
At Pacific Custom Engineering, we’re thrilled to announce the beta launch of our new multi-tenant SaaS CRM platform — now even more powerful for e-commerce sellers and growing businesses!
PCE-CRM is built specifically for small and medium enterprises, helping you manage customers, vendors, products, orders, and inventory — all in one secure, intuitive, and scalable system.
With strong data isolation across tenants, role-based access, and a clean interface, PCE-CRM is ready to grow with your business. This launch includes game-changing features designed to streamline multi-channel selling and profitability tracking:
- Seamless integrations with eBay, Amazon (US, CA, MX, and more), and WooCommerce — automatically sync orders, inventory levels, customers, and listings in real time.
- Multi-location inventory management — track stock across multiple warehouses or fulfillment centers with detailed transaction logs for full visibility and audit trails.
- Bills of Materials (BOM) and Cost of Goods Sold (COGS) — define product assemblies, specify components and quantities, and automatically calculate true material, labor, and overhead costs for accurate pricing, margins, and quoting.
- Multi-language Support – Hablamos Español!
These core tools are live and ready to help you eliminate manual work, prevent overselling, and make smarter decisions from day one.
Some Core Features:
- Customer and Vendor Management — Add, edit, and organize contacts with full details including names, companies, emails, phones, websites, and multiple addresses.
- Product Management — Track inventory across multiple locations with SKUs, vendors, stock levels, descriptions, and visual support through main + additional image uploads.
- Categories and Attributes — Organize products flexibly with custom categories and attributes (text-based, with possible values).
- Orders from Multiple Sales Channels – Seamlessly import, view, and manage orders from eBay, Amazon, WooCommerce, and other integrated marketplaces in one centralized dashboard, with key details for easy tracking and processing.
- Bills of Materials and Cost of Goods Cost – Define multi-level product assemblies, specify components and quantities, automatically calculate total material costs, labor, and overheads to determine accurate COGS for precise pricing, and profitability tracking.
- Inventory Transaction Logs – Track every inventory movement in detail with a comprehensive log for full auditability, stock reconciliation, and accurate inventory history across all channels.
- Explore Reports – Gain actionable insights with customizable reports including Sales by Channel, Sales by Geography, Orders by Channel, Top 10 Customers, Product Sales, and COGS/Margin analysis; select date ranges and generate detailed breakdowns to track performance, identify trends, optimize pricing, and make data-driven decisions across all integrated sales channels.
- Manage Integrations with EBay, Amazon, WooCommerce and More – Effortlessly connect and manage multiple sales channels including eBay (with live sync, bulk linking by SKU, listing views, and order imports), Amazon (US, CA, MX, and others), WooCommerce, and additional platforms—all from one unified dashboard for centralized order processing, inventory synchronization, and seamless multi-channel selling.
We’re currently onboarding beta customers — visit https://crm.pacificcustomengineering.com to register!
This is just the beginning. Our roadmap includes exciting enhancements such as:
- Tenant-specific custom logos and branding
- Advanced user management per company
- Special custom modules (e.g., property management for realtors, or other industry-specific requests)
- Point of Sale (POS) integration with fast, touchscreen-friendly interfaces tailored for restaurants, cafés, and quick-service businesses
- Employee and payroll management — Full HR tools including timesheets, salary processing, and dashboard overviews to simplify workforce administration.
We’d love your feedback as we continue to build! Join us in shaping the future of efficient, tailored business management.
– The Pacific Custom Engineering Team
January 18, 2026